Industries · Ticketing & e-commerce

Keep tickets and stock for real customers

Stop scalpers, inventory hoarding and automated checkout across your site, queue and API, without slowing down genuine buyers.

What you're up against

Scalper bots

Automated buyers take capped or limited stock the moment it's listed, then resell it at a markup to the fans you built the sale for.

Inventory hoarding

Bots fill baskets and hold stock in checkout so real customers see it as sold out, then release it to the buyer who pays them.

Automated checkout and queue jumping

Scripts call your checkout and queue APIs directly, skipping the pages a person would use and the form a widget would protect.

Fake phones and device farms

Real mobile browsers run in software on rented servers, or racks of real handsets driven by automation, so every bot looks like a different shopper.

How Prosopo stops it

Every request checked, not just the checkout form
Prosopo Protect runs at your edge and scores every request to your pages and APIs before it reaches your servers, whether it comes from a browser, a script or an app.
Devices that aren't what they claim
Prosopo spots when a session claims to be a phone but its claims don't match the device it runs on, and catches racks of real handsets by how they behave.
Real buyers keep moving
Most genuine visitors are cleared by a check the browser completes on its own, with no puzzle. Challenges appear only when something looks wrong.
Support can see why
Every block names the detector that fired, so your support team can answer a customer who was stopped without escalating.
Ticketing · UK ticket resale platform
of sessions stopped as automated
7.9%
of real visitors got through without a puzzle
84%

Scalper bots taking capped-price tickets ahead of fans, across the ticket page, queue, listings feed and checkout API.

Prosopo Protect at the edge, scoring every request before it reaches the site, whether it comes from a browser, a script or an app.

Read the case study

Find out how much of your stock bots are taking

A short call with an engineer reviews what's reaching your site, where your current setup leaves gaps, and how an evaluation would be judged. Nothing to install first.

Questions

Something else? Ask an engineer.

Does Prosopo protect our API as well as our website?

Yes. Protect checks every request at your edge, including the APIs your own site and apps call. Browsers that are blocked see a branded page; API clients get a clean status code your app can handle.

Will genuine buyers notice?

Most won't. On a UK ticket resale platform, 84% of real visitors were cleared without seeing any puzzle. Challenges are only shown when a session looks automated.

Can we try it during a sale without risk?

Every Protect deployment starts in observe-only mode: it checks your live traffic and records what it would have blocked, but blocks nothing, so you see your own numbers before switching blocking on.